Shipping and delivery policy
Digital delivery. No physical shipping.
Effective and last updated: 8 September 2026
Meykai is an online software and educational-content service. Nothing is physically shipped, there is no shipping charge, and no courier or tracking number is provided.
Delivery by access type
| Access type | When access begins | What is delivered |
|---|---|---|
| Free account | After account creation and sign-in. | The first three released chapters; no card required. |
| Beta | Only after an Admin grants an invitation. Beta is disabled for the first public version. | Temporary complimentary access defined by the grant; no charge or renewal. |
| Trial | After Razorpay confirms an authenticated eligible trial. | Member access for the plan-specific trial period. |
| Paid membership | After Razorpay confirms the paid subscription state to Meykai. | Member access through the provider-confirmed paid period. |
If confirmed access is missing
Email support@meykai.com from the account email. We acknowledge consumer complaints within 48 hours, target a substantive response within two business days in IST, and attempt to restore confirmed paid access within five business days.
If Meykai confirms that a captured paid service was not supplied and cannot restore it within that period, we will issue a full refund of the affected captured charge unless a stronger mandatory remedy applies. Free or trial access has no purchase price to refund, but support will investigate the entitlement.
Cancellation, refunds, and account deletion
Digital access does not create a physical return. Cancelling a trial, turning off paid renewal, requesting a refund, and deleting an account have different effects. Read the Cancellation and Refund Policy before making a request.